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My Flash banner doesn't show up!

Before contacting us, please make sure you have carefully followed the instructions on your banner download page. Check that your banner HTML code has been pasted exactly as provided on your download page. Check if you have successfully uploaded the banner SWF file on the web. If the problem persists, contact us with exact URL (web address) of the page where you use your banner code.

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General questions

• What is the Flash banner?
• Can an average web surfer actually view this thing?
• Where can I serve (display) created banners?
• Do I need some special skills or software to use your system or display my Flash banner?
• Can I edit my banner after purchase?
• Can I change my banner link (clickthrough URL) after purchase?

Creating your Flash banner

• How do I create my Flash banner?
• Can I add image or sound files of my own to the banner?
• How can I optimize/reduce the filesize of my banner?

Ordering your Flash banner

• Can I try the banner for free?
• What payment options are available to me?
• Is it safe to order online?
• Can I pay in my local currency?

Downloading your Flash banner

• How to download my Flash banner?
• What is a SWF file?
• I have downloaded the SWF file, now what?
• Why do I need both the HTML code and SWF file?

Publishing your Flash banner

• How to display Flash banner on my web site?
• How to link my Flash banner to the advertised web page?
• How can I display my Flash ad on other web sites (friends, affiliates etc.)?
• How to add my Flash banner to my MySpace page?
• How to add my Flash banner to my eBay pages
• How to add my Flash banner to my Xanga page?
• How to add my Flash banner to my Piczo page?
• How to add my Flash banner to my profile on Friendster?
• How can I share my banner code on my site?
• I don't have a web site yet. Can I start my Flash ad campaign?
• How do I track clicks in my Flash banner?

Publishing your Flash banner with third-party ad publishers

• How to display my Flash banner with my banner network?
• What banner networks or software can I display my Flash banner with?
• What is the Macromedia Flash Advertising Alliance standard?
• How to find out if my banner network / software will accept my Flash banner?
• What if my banner network / software has some specific requirements for Flash ads?
• My publisher requires the ad clickthrough URL to be "hard-coded" into SWF file, can you do this?
• Can I use my Flash banner with my Google AdWords account?

Troubleshooting, tips and tricks

• My banner doesn't show up!
• I can't open Flash banner on my computer.
• I noticed a spelling error in my banner! is there anything i can do about it?
• I lost the banner I purchased! Can I re-download it?
• How to use my Flash banner with Adobe Dreamweaver?
• How to use my Flash banner with Microsoft Frontpage?
• How to use my Flash banner without HTML editor?
• I want to add more text lines to my banner.
• I want to use my banner as email signature.
• I want to use my banner as web site logo / header.
• I want to use my Flash banner in a PowerPoint presentation.
• Can you convert my Flash banner to GIF format?
• How can I resize my Flash banner?
• I need the source FLA file for my Flash banner.